Home Nurse Making Bed

FREQUENTLY ASKED QUESTIONS

WHAT IS PRIVATE DUTY NURSING CARE?

Private Duty Nursing is one-on-one in-home nursing care provided for all ages. Care can be short-term or long-term, but does require an order from a licensed physician. Our staff can supply advanced care and training to the family to help with recovery. You can expect customized nursing care.

WHEN IS PRIVATE DUTY NURSING CARE THE BEST CHOICE?

Do you or a loved one have an illness or need help with recovery after a surgery? These are just a couple example scenarios when Private Duty Nursing Care is your best choice. Our nurses are able to provide you with customized care, helping keep hospital bills down. When you need an in-home private nurse, give us a call.

DOES INSURANCE COVER PRIVATE DUTY NURSING?

Though most insurance policies do not cover Private Duty Nursing, some long-term care policies and veteran benefits do. Don’t stress. Our intake coordinator would be more than happy to contact your insurance company to verify available benefits. Contact us today! 

DO YOU ACCEPT MEDICARE?

No, Medicare is not currently adding in-home supportive care to their network.

HOW MUCH IS CARE?

Desert Hearts Nursing and Home Care rates are competitive and based on the client’s acuity of care. Please contact our office to discuss an in-home assessment.

ARE YOU LICENSED BY THE STATE OF ARIZONA?

The State of Arizona does not require non-medical home care businesses to be licensed. Our employees are managed by our Director of Nursing.

HOW DO YOU SCREEN YOUR EMPLOYEES?

Each employee undergoes a comprehensive background check, which includes a Social Security Trace, Sex Offender Registry Check, Global Watchlist Check, National Criminal Search, Mohave County Criminal Search, Fraud and Abuse Control Information Systems (FACIS), Motor Vehicle Record Check, and Drug Screening.

ARE YOUR EMPLOYEES TRAINED?

Each employee completes eight hours of Basic Caregiver Training through an online platform and hands-on training by our Director of Nursing, prior to caring for their first client. In addition, each employee completes yearly continuing education in both patient care and safety.